CHATBOT
A Chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory and textual methods. Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.
Steps to create chatbots:
Step 1. Copy and paste the Drift JavaScriptsnippet into the header of the website.The best way to get Drift up and running on site is to drop a quick JavaScript code block into the head tag of website. Simply copy code block from the install webpage and paste.
Step 2.Connect your calendar, set up routing rules, and add your team.Allow your chatbot to schedule meetings for you while you’re out of office by connecting your calendar. Then, make sure your chatbot is sending prospects to the right people on your team by setting up and prioritizing lead routing. Finally, invite the team members to join and have them set up their profiles.
Step 3. Copy and paste questions from the standard form into the leadbot visual builder. And its done.
BENEFITS:
Handling Capacity:
Unlike humans who can only communicate with a human at a time, chat bots can simultaneously have conversations with thousands number of people. Time and number are not any type of constraint.
Flexible attribute:
Chatbots have the benefit that it can easily be used in any industry. Unlike other products where there have to be lot of development and testing to change platforms, chatbots are relatively easy to switch. One has to just train the bot by giving right conversation structure and flow to switch its current field or industry.
